<Policy on Sales and After Services》

1. All items being claimed for warranty should carry-in or visited site for any defective item to FIRST EGPIS MDSE accompanied by this contract . Without it, the company reserves the right to decline fo the exchange of the item or CCTV installed or any security gadgets and other products.

2. Each item or products with First EGPIS MDSE must be identified by a contract indicating the month, day and year in which the contract was made.

3. WARRANTY LIMITATIONS: (Not covered by warranty)

a) physical damage such as burns, cracks, broken edges, rust, corrosion and insect feces / urine;

b) transportation, delivery and / or incidental costs

Defects or damage caused by computer virus / worm attacks;

d) Loss of data during repair or check up procedures;

e) FREE items such as surge protector etc.

f) Defect or damage that arise from acts of God force majeure(Natural disasters(Thunderstroke, Typhoon, flooding, Earthquake, fortuitous event, acts of public enemies, authority of law, riots, theft, robbery or high voltage or any circumstances beyond its control;

g) Defect or damage due to mishandling, neglect or abuse by the customer.

h) Internet connection and IP address problem,

4. Sales or Installations Return Policy:

a) If found defective, replacement / exchange are allowed within three days upon purchase,

free of charge. However if the customer wanted to replace or exchange the said product

for some reason that is unacceptable to the Company, the customer agrees to pay the restocking fee amounting to Sales:10% of the total purchased amount. Package installations:50% of the total amount.

b) Items that are exchanged outside the three-day period shall be penalized a restocking fee

of 15%. An additional of 5% per week will be charged on the succeeding week (e.g.20%

on the second week, 25% on the third week and so on)In the event of price drop or price

increase, the computation shall be done on the original purchased price. Installations fee

is not return.

c) Only items that have their complete accessories (boxes, CD driver and manuals) in pristine condition shall be honored for exchange.

d) The company reserves the RIGHT to decline any return or exchange of items when deemed necessary.

5. For CCTV installation service warranty, we offer three (3) on-site visits FREE OF CHARGE until 1 year. Regular charges apply for the succeeding requests for on-site visits.

After one (1) year of wiring installation, if any concern , carry in to FIRST EGPIS MDSE.

《Site visit fee;》

*until 30Km:1,200 Pesos/visit *Until 60Km:2,000 Pesos/visit

*Until 150Km:3,500 Pesos/visit *Until 300Km:6,000 Pesos/visit

In case of litigation arising from this transaction, the courts of Baguio City shall have jurisdiction

and all legal cost shall be for the account of the customer. Interest at 24% per annum will be charged on overdue accounts. Title to the merchandise remains the property of the seller until it

has been fully paid. FIRST EGPIS MERCHANDISE is not responsible for any loss of income, delayed work, and other damages that may arise during the service warranty period. I agree to the above Privacy Policy.